A three star hotel on Ngong Avenue, purpose-built for Upper Hill's conference trade. The room count and the facilities list suit a working stay: you get parking, wifi and a desk. It is the wrong choice if you want the centre's streets on foot or any nightlife outside the hotel bar.
01What it is
The Best Western Nairobi Upper Hill lists the full working-hotel set: twenty-four hour front desk security, business centre, photocopying, currency exchange, express check in, luggage storage and free wifi, with a desk in the room, a kitchenette, iron and board, safe, television and telephone. Eating and drinking are covered by a restaurant, bar, breakfast and buffet, with room service and coffee. There is a fitness centre, garden and terrace, banquet and babysitting, family rooms, laundry and dry cleaning, lifts and free car parking. The list is thin on the ordinary things a leisure visitor looks for: no pool, no spa, no salon, nothing beyond a garden and a gym.
This puts the Best Western Nairobi Upper Hill squarely in the conference and corporate bracket, with family rooms and babysitting the only nod to anyone travelling outside a work diary. You get a lift to your floor, a secure car park and a shuttle service. What you pay for is efficiency with no personality, so the verdict is easy: book it if you are working nearby or breaking a journey. Do not book it if you want to walk out into the centre for dinner or a drink, because Upper Hill and Community is built for the car and the conference room.
02The supplier's photographs
0336 facilities the supplier lists
and 6 more on the supplier's own record. Facilities are the supplier's list, not a check made on the ground.
04Standing in Upper Hill and Community
Upper Hill and Community sits on the western ridge, not the CBD proper but the ridge immediately above it, and the place most of the CBD's office space has been moving to since the 2000s: the tallest towers in the country, the big hospitals, the aid agencies, and an expressway ramp to the airport. The street feel is new concrete on a ridge, built for the car and the conference room. The quarter lies 1.9 km from Kenyatta Avenue at Moi Avenue, which is 24 minutes on foot in a direct line.
It is best for meetings, a quiet night close in, and a fast run to the airport. After dark it is safe and dull: hotel bars, and a ride anywhere else. That suits people here to work and people who want their evening contained. It does not suit anyone expecting street life outside the door. The streets are built for the car and the conference room, so plan to move by vehicle once the working day ends.
Read the whole of Upper Hill and Community05Booking it
Book the Best Western Nairobi Upper Hill by choosing a room type and a date and confirming online; for a hotel that fills with conference and airline crews, booking ahead is the real advice. Most rooms here can be cancelled free, and you book them through app.impt.io. Every confirmed booking removes one tonne of CO2, at no extra cost to you. Five percent of what you pay comes back as IMPT credit, out of the hotel commission rather than added to your bill.
Facts on this page come from the booking supplier's record: star class, address, photographs and facility list. Guest scores come from verified stays. Nobody from this site has stayed here; the quarter copy around it is this site's own.
06Questions
Where exactly is the Best Western Nairobi Upper Hill?+
It is on 2Nd Ngong Avenue in Upper Hill, 1.79 km from Kenyatta Avenue at Moi Avenue, which is 23 minutes on foot in a direct line. The centre of Upper Hill and Community is 0.17 km from the hotel, so offices and conference venues are on the doorstep.
What facilities does the hotel list?+
A business centre, restaurant, bar, breakfast and buffet, fitness centre, garden, terrace, free wifi and free car parking, with a twenty-four hour front desk, security, shuttle service, laundry, dry cleaning, currency exchange and luggage storage. Family rooms, babysitting and banquet space are also listed.
Do I need the centre by night from Upper Hill and Community?+
Yes. The district is safe and dull after dark: hotel bars, and a ride anywhere else. It was built for the car and the conference room, so plan on a vehicle for the centre rather than an evening's walk. The hotel lists a shuttle service and free parking if you drive.
What does the guest score of 4.3 out of 5 mean?+
It is an aggregate from 234 reviews, so it reflects a lot of stays rather than a handful. Treat it as confirmation of consistency rather than of charm: a solid working hotel, not a place people score for atmosphere. Read the reviews for specifics.
